Getting Started
The basics of getting started at Stacked, from logging in to the security and payment features we use.
Account Verification Requirements
Need help with account verification requirements? Read our support article from Stacked for clear, step-by-step assistance.
Two-Factor Authentication (2FA)
Learn how Two-Factor Authentication works at Stacked, when it may be required, and whether passkeys or authenticator apps are the better fit for your account.
Open Banking and Bank Payments
Learn how open banking works at Stacked, including Akahu and POLi, how payments are made, and how to manage your bank connections.
Bank Delays and Payment Checks
Understand why banks may delay or review payments to Stacked, what happens if they do, and how to reduce the chance of delays.
Bitcoin Settlement Times
Why did Lightning Pay Change to Stacked?
Fees and Limits
Explanation of fees for using Stacked bitcoin services, and volume limits on your Stacked account.
Popular Articles
Still need help?
Can't find what you're looking for? Our support team is here to help you get the most out of Stacked.